RV Track GPS Return Policy
We stand behind everything we sell. If you are here is because you purchased one of our products and for that we owe you a BIG Thank You! At RV Track GPS we thrive to provide you with the best customer service possible. We will gladly exchange any damaged or defective products within the first 3 years of service. To start the exchange process, complete the contact form located on our website www.rvtrackgps.com or email us at info@rvtrackgps.com and include your name, phone number, shipping address and GPS tracker number (IMEI Barcode number located on your device). We will email you a shipping label as soon as we review your request. Upon receipt of the returned item, we will process the exchange. You will receive an order confirmation within 24 to 48 hours with the tracking number when your new GPS tracker is on the way.
We offer full money-back guarantee for all purchases in our website. If you are not satisfied with the product that you purchased, you can get your money back no questions asked. Feedback is always welcomed as we are consistently looking for ways to get better at what we do. You are eligible for a full reimbursement within 10 calendar days of your purchase. To request a refund, complete the contact form located on our website www.rvtrackgps.com or email us at info@rvtrackgps.com .Please include your name, phone number, shipping address and the GPS tracker ID number (IMEI Barcode Number located on your device). Upon receipt of the returned item, we will fully examine it and notify you via email within reasonable period, when your refund request has been processed. Refunds will automatically be applied to your original method of payment.
We value our customers and would like to hear from you. If you have additional questions about our return policy or would like to know the status of your product exchange or refund, call us today Toll Free 1(844) 793-2326.